Privacy Policy

Last Updated: 28/6/2024

This Privacy Policy describes how we handle your personal information when you use Autocap by Simpy.ai (the "Service"). When we say "Simpy.ai," "we," "our," or "us" in this document, we are referring to Simpy.ai, Inc. (or the appropriate Simpy.ai legal entity).

By using the Service, you agree to this Privacy Policy. If you do not agree with these practices, please do not use the Service. We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and, if needed, provide additional notice to you.

Autocap by Simpy.ai

1. Information We Collect

When using Autocap by Simpy.ai, we collect the following categories of information:

  • Account Information: Your name, email address, and password (passwords are stored securely using industry-standard practices).
  • Payment Information: Processed securely through our payment providers. We do not store your complete payment details on our servers.
  • Uploaded Content: Video and audio files you upload, as well as any generated captions and translations.
  • Usage Data: Data regarding how you use and interact with our Service, including analytics, log files, browser information, and platform settings.

2. How We Use Your Information

We use your information to:

  • Provide caption generation and translation services
  • Process payments and manage your subscription
  • Improve our AI models and overall service accuracy
  • Send service updates, technical alerts, and other communications related to your account
  • Analyze usage patterns to enhance our platform and user experience
  • Enforce our Terms of Service and maintain a trusted environment

3. Data Storage and Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: We encrypt data in transit (e.g., using HTTPS) and at rest where feasible.
  • Secure Storage: Files and databases are stored with limited access in secure facilities.
  • Security Audits: We perform regular audits, vulnerability assessments, and updates to maintain security compliance.
  • Automatic File Deletion: We delete uploaded files after processing unless you request extended storage or your subscription plan allows for it.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

4. AI Processing and Data Usage

Our AI systems:

  • Processing Purpose Only: We process your content solely to generate captions and translations.
  • Model Training: We do not use your specific uploaded content for training our AI models unless explicitly stated and consented to separately.
  • Confidentiality: We maintain the confidentiality of all content processed through our systems.

5. Data Sharing

We share your information only in limited circumstances, such as:

  • Service Providers: We use trusted third parties (e.g., hosting, payment processors, and analytics tools) to operate, maintain, and improve the Service. These providers are bound by contractual obligations to protect your information.
  • Legal Requirements: We may disclose your information when required to comply with applicable law, regulation, legal process, or governmental request.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you if your data becomes subject to a different privacy policy.

6. User Rights

You have the right to:

  • Access Your Personal Data: Request a copy of your personal data stored by us.
  • Request Deletion: Ask us to delete your personal data when it's no longer necessary.
  • Data Portability: Obtain a copy of your data in a structured, commonly used, and machine-readable format.
  • Opt-Out of Marketing: Unsubscribe from marketing communications at any time via the link provided in emails or by contacting us.

These rights may vary depending on your location and applicable data protection laws. To exercise any of these rights, please contact us at info@simpy.ai.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain and authenticate your session
  • Remember your preferences and account settings
  • Analyze platform usage for performance and optimization
  • Improve user experience and our overall Service offering

You can manage your cookie preferences in your browser settings. Note that disabling cookies may affect the functionality of the Service.

8. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent mechanisms) to protect your data according to this Privacy Policy, regardless of where it is processed or stored.

10. Changes to This Privacy Policy

We may update this policy from time to time. If we make any material changes, we will notify you by email (if you have provided an email address) or by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the revised policy has been posted signifies your acceptance of the updated terms.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact us at:

Email: info@simpy.ai
(Please include "Privacy Inquiry" in the subject line for faster processing.)