Terms of Service

Last Updated: 28/6/2024

Thank you for using Autocap by Simpy.ai (the "Service"). When we say "Simpy.ai," "we," "our," or "us" in this document, we are referring to Simpy.ai, Inc. (or the appropriate Simpy.ai legal entity).

When we say "you" or "your", we are referring to the people or organizations that own an account with one or more of our Services.

These Terms of Service ("Terms") govern your access to and use of our Services. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you do not have permission to access or use the Service.

We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements. We may, but are not obligated to, notify users of such changes. Your continued use of the Service after any changes will constitute your acceptance of the updated Terms. We encourage you to periodically review these Terms to stay informed about our practices.

1. Acceptance of Terms

By accessing or using Autocap by Simpy.ai ("Service"), you confirm that you can form a binding contract with us and that you accept these Terms. If you disagree with any part of these Terms, you may not access or use the Service.

2. Service Description

Autocap provides AI-powered caption generation and translation services. While we strive for accuracy, we do not guarantee 100% accuracy of transcriptions or translations. You should review and verify outputs before using them.

3. User Responsibilities

You agree that you will:

  • Provide accurate account information
  • Maintain the security of your account
  • Not share your account or access credentials with others
  • Use the Service in compliance with all applicable laws and regulations
  • Not upload illegal, harmful, or unauthorized content
  • Remain responsible for all content posted and any activity that occurs under your account

You must be a human. Accounts registered by "bots" or other automated methods are not permitted. You may not use the Service for any unlawful, unethical, or immoral purpose.

4. Content Rights and Ownership

By using our Service:

  • You retain all rights to your uploaded content
  • You grant us a limited license to process your content solely for the purpose of delivering the Service
  • You warrant that you have the necessary rights to the content you upload
  • You are responsible for ensuring that your content complies with applicable laws and regulations

We do not pre-screen user content but reserve the right to refuse or remove any content that violates these Terms or that we deem, in our sole discretion, unlawful, harmful, or otherwise objectionable.

5. Intellectual Property

All Service elements (including but not limited to software, design, algorithms, HTML, CSS, JavaScript, or visual design elements) are protected by intellectual property rights owned by Simpy.ai or its licensors.

You may not:

  • Copy or modify the Service
  • Reverse engineer or attempt to extract the source code of our technology
  • Remove any copyright notices or proprietary labels
  • Use our brand (including logos) without explicit written permission

6. Payment Terms

Regarding service payments, you acknowledge and agree that:

  • All prices are subject to change with reasonable notice
  • Subscriptions auto-renew unless cancelled before the renewal date
  • Refunds are granted at our sole discretion
  • You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities

Lifetime Deals: If you purchase a lifetime deal, you will have access to our software for its lifetime of operation. However, please note that if our software ceases to operate for any reason, no refunds will be provided for lifetime purchases. The lifetime access is contingent upon the continued operation of our service.

For paid Services that may offer a free trial, we explain the length of the trial when you sign up. After the trial period, you must pay in advance to continue using the Service. Failure to pay will result in termination of the paid features.

If you upgrade from a free plan to a paid plan, we will charge your payment method immediately, and your billing cycle starts on the day of the upgrade.

All purchases are generally non-refundable. You can cancel any paid services at any time by logging into your account. For paid subscriptions, your cancellation will typically take effect at the end of the current paid term, unless otherwise stated.

7. Service Limitations

We reserve the right to:

  • Modify or discontinue any part of the Service at any time
  • Limit user storage or usage at our discretion
  • Refuse to provide service to any user at any time
  • Remove any content that violates these Terms or that is objectionable

8. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We make no guarantees regarding:

  • Uninterrupted or error-free service
  • The accuracy, reliability, or completeness of any information provided
  • That the Service will meet your specific requirements
  • Fitness for a particular purpose

Your use of the Service is at your sole risk. We do not offer any service-level agreements unless explicitly stated in writing. We take the uptime of our Service seriously but do not guarantee any specific level of availability.

9. Limitation of Liability

To the maximum extent permitted by law, Simpy.ai and its officers, employees, partners, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, whether or not we have been advised of the possibility of such damages, arising out of or related to:

  • Your use or inability to use the Service
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on the Service
  • Any other matter relating to the Service or these Terms

In no event shall our aggregate liability for all claims relating to the Service exceed the amount you paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.

You expressly understand and agree that Simpy.ai will not be liable for any damages resulting from the inability to use or the misuse of the Service, or for the cost of procurement of substitute goods and services, or for any other reason arising under any theory of liability.

10. Term and Termination

We may, in our discretion and without liability to you, with or without prior notice:

  • Terminate or suspend your account if you violate these Terms
  • Delete or remove your content
  • Limit or revoke your access to all or part of the Service
  • Delete inactive accounts

You are solely responsible for properly canceling your account. Within each of our Services, we provide you the ability to cancel or delete your account. If you need help, please contact us.

Upon any termination, all rights and obligations of the parties under these Terms end. However, any provisions of these Terms that, by their nature, should survive termination, shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Indemnification

You agree to indemnify, defend, and hold harmless Simpy.ai, its officers, directors, employees, agents, and affiliates, from and against any and all claims, liabilities, damages, losses, costs, fees (including reasonable attorneys' fees) arising from or related to:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Your uploading or use of any content

12. Contact Information

For legal inquiries, please contact us at:
Email: info@simpy.ai

We appreciate your feedback and questions regarding our Services. If you have any questions about these Terms, please contact us.